Returns & Exchanges
At Buy Curtains & Blinds Online, we want you to love your view; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please note that custom-made window treatments are eligible for return only in the event of manufacturing defects or shipping damage.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the curtains or blinds back in their original packaging, ensuring all mounting hardware and installation guides are included.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.